Refund policy
Return & Refund Policy
At So Morocco, we carefully curate our products to ensure quality and satisfaction. If, however, your purchase does not fully meet your expectations, we are happy to offer returns under the conditions below.
Returns
Products may be returned within 30 days of purchase, provided they are:
- In their original packaging, and
- Unopened or gently used, with at least 75% of the product remaining.
Products that show signs of excessive use, damage, or alteration will not be eligible for a refund.
Return Shipping
Return shipping costs are the responsibility of the customer.
Original shipping fees are non-refundable.
Refunds
Once your return is received and inspected, and if it meets the above conditions, a refund will be issued to the original payment method.
Non-Refundable Items
Gift cards (gift certificates) are final sale, non-refundable, and not redeemable for cash.